Refund policy

Because each item is custom-made and personalized, all sales are considered final. We do not accept returns or offer refunds once an order has been placed unless mutually agreed upon.

That said, we’re reasonable and always aim to make sure you’re happy with your purchase. If your item arrives damaged, incorrect, or not as approved, please contact us within 48 hours of delivery so we can review the issue and find a fair solution.

To request support, email us at india1@indiascreatespace.com with your order number, a brief description of the issue, and clear photos if applicable.

Once your request is reviewed, we may offer a replacement, repair, or alternative resolution depending on the situation.

Please note:

• Custom and personalized items cannot be returned for change of mind.

• Proof approvals are the buyer’s responsibility before production begins.

• Shipping delays outside our control are not eligible for refunds.

Our goal is simple — deliver meaningful pieces and make sure you feel confident ordering from us.